“Alice Stevenson at Signal 2 has provided exceptional support. Her communication is clear, professional, and timely, and she has connected me with appropriate referrals and external services to assist in managing my PTSD following 25 years of service with the NSW Police Force. Alice founded her business after leaving the NSW Police several years ago, drawing on her own experiences of navigating the system without access to adequate support. Her determination to turn those challenges into meaningful assistance for others is a testament to her resilience, initiative, and dedication.
Alice is personable, friendly, and understanding, using her own experiences to offer meaningful and empathetic support. She is consistently available and has repeatedly gone above and beyond to assist me. In my case, Alice worked closely with my counsellor, Jen Gibbons, regarding an issue affecting my well-being that was unjustly declined by EML. Both Alice and Jen showed exceptional commitment by arranging a meeting with the General Manager of EML to address broader concerns based on the feedback they had received from Police clients, in a confidential manner. Their advocacy is reassuring for police members facing difficulties with EML, knowing someone is actively supporting them.
Alice also fully understands that navigating the insurance system can be overwhelming and, at times, unjust. She is always available to provide guidance and support if you feel at a loss or unfairly treated during the process. Additionally, she has supported me throughout this ongoing dispute with the insurance company—subpoenaing calls and continually advocating against the unfair treatment with remarkable dedication and expertise. I am deeply grateful for Alice’s assistance and would strongly recommend Signal 2 to anyone seeking knowledgeable, reliable, and genuinely committed support.”
V.W